Epson printers are known for being the best in the industry in terms of performance and quality, but just like other technical equipment, sometimes users come across some other errors and issues, and Epson Printer Error 0x97 is one of the most common ones. Such errors that are related to the printer ink system and problem are also referred to as near ‘near-fatal error’ on models like the Epson WorkForce WF-3620, WF-3640, WF-7610, WF-3640 are displayed on the Epson printer’s control panel as an indicator that the printer can no longer perform its function.
Read: How to Fix Epson Printer Code 000043?
Understanding Epson Printer Error 0x97
Epson Printer Error Code 0x97 Epson Printer Error 0x97 is a kind of warning that occurs when the device is in a problem. It’s a type of bug that is related to the Epson printer. It can strike at any time, halting print jobs and demanding your attention. The problem is more prevalent in aging Epson models that are physically worn out, but it can occur in any printer, given some circumstances. The cause must be known to ensure an appropriate fix is implemented.
What are the Common Reasons Behind Epson Printer Error 0x97
Cause of Epson Printer Error 0x97 Several causes can be considered as the reason behind this error code of the Epson printer, some of them are:
- Clogged Printhead: A printer’s printhead gets clogged if the ink builds up or dries up.
- Faulty Motherboard: If the motherboard, or logic board, of the computer, is not functioning, it will not be able to communicate with other hardware.
- Jams or Debris: paper bits or dust can block the motion of the printer carriage.
- Outdated Firmware/Drivers: Drivers may be out of date due to system upgrades or outdated drivers.
- Bad Ink Cartridges: Cartridges may be wrongly placed or damaged, causing the malfunction.
- Environmental: Over time, internal parts can be damaged due to dust or power surges.
Step-by-Step to Troubleshoot Epson Printer Error Code 0x97
Unplug and Turn on 0x97 Error Epson Printer error code 0x97 comes up for many reasons, which are related to the Epson printer.
Fixed Epson Printer Error 0x97. If you want to fix Epson Error 0x97, here are some solutions that you can try. Begin with easy fixes before pursuing more complex solutions.
Step 1: Power cycle the printer
- Power cycle to remove temporary defects as well as to reset the printer system.
- Restriction at the printer/Shut off the printer and remove it from the power source.
- Remove all cables (USB, Ethernet, etc) and ink cartridges.
- Shut down the laptop and remove the battery, then hold the power button for 60 seconds.
- Look for paper jams or debris in the printer and clear any away.
- Re-connect all cables, reinstall cartridges, and power on the printer.
- Try a test print to see if the problem is fixed.
If Epson Printer Error 0x97 still exists, move to the next one.
Step 2: Clean the Printhead
One of the more common causes of this is due to a blocked Printhead. Cleaning it can restore functionality.
- Power off and disconnect the printer for safety.
- Open the printer cover, lift out the ink cartridges, and set them on a clean paper towel.
- Find the printhead (please consult your printer’s manual) and pull it out carefully.
- Use a lint-free cloth soaked in warm water to clean the bottom of the printhead by wiping away ink residue or other debris.
- Soak the printhead in warm water for 10 minutes and then completely dry it with a paper towel.
- Reinstall the printhead and cartridges, turn the printer on, and print a test page.
Step 3: Get the Newest Drivers and Firmware
Another reason for Epson Printer Error 0x97 can be outdated, end-of-life, or corrupt drivers. Updating them ensures compatibility.
- Go to the Epson support page and choose your printer model.
- Select your OS (e.g., Windows 11, macOS Sonoma) and download the latest driver and firmware.
- Instructions will appear on the screen, and follow them to install the driver, and then restart both your PC and the printer.
- Log in to your account. By far the most pervasive is the need to update the firmware. To verify your current firmware version, use your printer’s control panel or the Software Updater on Epson’s website.
- Test the printer to make sure that the error is resolved.
Step 4: Investigate Hardware Issues
If that does not work, try testing the hardware.
- Turn off the printer and unplug it.
- Fully slide the carriage back and forth to see if it is restricted to Have the free power (do not slide with force).
- Check cables for tightness, replace damaged belts, and remove any obstructions from the printer.
- If it’s your motherboard or printhead that is faulty, you might require professional repair.
Step 5: Investigate Hardware Issues
If that does not help, try testing the hardware.
- Switch off the printer and disconnect it.
- Completely slide the carriage back and forth to check for restriction of movement or if it does not move freely (do not slide with force).
- Ensure that cables are not loose, replace any damaged belts, and remove any foreign objects from the printer.
- If your printhead or motherboard is bad, it could be that professional repair is needed.
When to Seek Professional Help
If none of the above steps work for you, then there is probably a complex hardware failure issue taking place, that could be the printer’s motherboard, on which the print head moves and prints, an improperly connected printer, or a damaged one. Contact Epson Support through Epson. Com/support or call the customer service number. Detail what the error was and what you’ve done to resolve the issue. If your printer is under warranty, you might also qualify for free repair or replacement.
Essential Tips to Avoid Epson Printer Error 0x97
The user can avoid Epson Printer Error 0x97 by taking certain measures in routine on regular maintenance of the printer is a must to avoid printer errors.
- Clean Regular Basis: This will aid in ink/dust buildup.
- Use Original Cartridge: However, it is important to use the original cartridge, which is from Epson, to prevent the compatibility issue.
- Update Software: Keep your bad boy running perfectly by upgrading your drivers and firmware.
- Shield from Power Surges: Protect your printer from power surges with a surge protector.
- Paper Handling: The paper cassette holds plain paper, recycled paper, and thin paper; do not handle the paper that is specified by the manufacturer.
Conclusion
Fixed Epson Printer Error 0x97. If the problem goes away, then the next step is to figure out how to configure the software to still protect your system without preventing you from also accessing Plex. By power cycling the printer, cleaning the printhead, installing the updated drivers, and checking for hardware errors, you can solve the problem without requiring any professional help. Getting your printer serviced and checked at regular intervals and getting some preventive care for your printer will make it less likely for your printer to experience printing error 0x97 and will keep your printer a long time reliable and efficient. And if it does, the Epson team will help you troubleshoot, straight off the boat.
