The day that you’re eager to know how to get quality prints using Brother Hl-L2380dw printer. But by unfortunate chance, you are not able to print any of your documents which are very highest important to submit in the office. Here we have a Brother Hl-L2380dw displaying an offline error during a print job. This situation could be so tough that you cannot print a single page. The document you just labored over will still enter the print queue, though. It is really painful when you give the print command and nothing yields, and this is very hard to digest. And that for every problem, there is one right support solution. Similarly, there’s an actual guide to bringing your offline Brother printer back up online. This article will show you how to stabilize your printer. Let’s read carefully!
Read: How to Fix Brother Printer Machine Error 46
Why my brother hl-l2380dw is offline on Windows?
Factors causing Brother Hl-L2380dw offline problemsSome common factors can cause Brother Hl-L2380dw offline issues. The following are just some of the examples:
- You are having a Connection issue.
- The power cables could be connected to your device or you could be using defective cables for the printer connection.
- “Use Printer Offline” mode is somehow turned on.
- Default Printer: You may not have set Brother Hl-L2380dw as your default printer.
- It may be the real cause of printer problems, too, when an anti-virus software gets installed. For security reasons, it occasionally blocks the print function. He won’t allow the action to take place.
- A problematic or outdated driver is installed on your Brother printer. This could also make Brother Hl-L2380dw an offline error.
How to Solve Brother HL-L2380dw Offline (or) Brother HL-2380dw Printer Offline?
Well, there is no denying that Brother printers are popular in the market for offering quality printing solutions at affordable prices. Though it’s the best quality and one of the direct rivals of HP and Canon printers, there are several issues one can face. So, one of the common problems with most of the users is Brother printer offline. And they just recently sounded a supportive tone for Brother Hl-L2380dw offline fix. For you, we have listed productive fixing instructions in the section below. All you need to do is check out these resolution guides. As a result, execute them sequentially until the Brother printer returns online. Let’s go
Solution 1. Turn Off the “Use the Printer Offline” Mode
You can print documents while offline with a Windows feature. This helps users upload documents into the print queue to print later when securely connected to the printer. This is a cool feature, but it could be possible that the Brother Hl-L2380dw is offline due to it. So, stop wasting your time and simply disable it and then see if you are printing or not. Here’s how to turn it off:
- Firstly open the Windows Search box by pressing the Windows + R keys on your keyboard.
- Now type “control” in the dialog box then hit the “Enter” key.
- When in that place, make a group of “View devices and printers” options. There is such an option under “Hardware and Sound”.
- A list of printers is displayed on the screen.
- Click on your Brother Hl-L2380dw printer with the right mouse button.
- Now click on the “See what prints” option.
- Then touch the printer once and go check “Use an offline printer,” be sure it is not checked.
- Exit and save your changes.
Try Printing with your Brother printer to check if the Brother Hl-L2380dw Offline issue is solved or not. Not yet, but keep growing following the guide.
Solution 2: Reinstall the Brother Hl-L2380dw Printer Driver
If the above doesn’t work, don’t lose hope! You can try reinstalling the Brother Hl-L2380dw printer driver directly from Device Manager. One of the most common reasons is that as a corrupted or deprecated driver, the printer might fail to connect over the network. This is another reason that can cause the printer to disconnect. Full guide on how to install the latest drivers on Windows desktop:
- Type cmd and press Ctrl + Shift + Enter, that should open the elevated command prompt.
- Now type “devmgmt.msc” into the search box and hit “Enter”.
- When Device Manager opens, expand the Imaging Devices section.
- Find the printer you wish to remove.
- Next, right-click this option and select Uninstall device.
- When prompted, select the “Remove driver” tab as well.
- Now turn off your printer and reboot your router and computer.
- Thus, move to the Brother printer’s official page and choose the latest printer driver.
- Then click the “Download Driver” link.
- Download and install it, then run it according to the on-screen instructions.
Now check if the Brother Hl-L2380dw offline issue or printer is online after updating the driver.
Solution 3: A secure printer connection
When the communication line between the printer and the computer is cut off, the printer may go offline. Thus, If Brother Hl-L2380dw printer frequently gets offline, you should definitely check your Internet connection. You need to check for problems with the power itself as well. Connect all wires correctly then see restart Brother printer. You should now be able to print to test if the printer has come back online from being offline.
Solution 4: Make Your Brother Hl-L2380dw Printer the Default Printer
Below are the steps needed to set your default printer:
- On Windows, open the “Control Panel”.
- Select “Hardware and Sound”.
- Select the “Devices and Printers” tab.
- Click on your printer model right ie Brother Hl-L2380dw.
- Choose the “Set as default printer” option.
After that just hit print to check if Brother Hl-L2380dw offline problem is fixed or not.
Solution 5: Disable firewall/antivirus software temporarily
Antivirus software and firewalls are well-known applications designed to ensure device security against viruses. If they want an instant market reaction then after determining false positives and against the stock pullback they stop stock price action. The Brother Hl-L2380dw is continuing to give the offline error message, despite the print job already being checked for a threat. Therefore, in this scenario, you have to turn off the installed antivirus and firewall software until they are in use. Now you can see if the printer is printing or facing an offline problem.
Contact techniques to get quality support at your fingertips
Call us if none of the troubleshooting techniques resolve the Brother Hl-L2380dw offline issue. We are well-trained and highly experienced technicians who work hard to help you at all costs. That’s why there is always a 24/7 online support number you can call to speak with the best technicians and get your repair instructions.