Epson Ink Tank printers have become a crowd-pleaser for their affordability and solid performance. But these Epson printers show errors that can be tricky to troubleshoot unless you know precisely what to do. For many users, the last resort is to call an Epson service engineer. Amongst these issues, the Epson printer error code 000031 paper jam issue is one such hidden error. In this guide, we’ll examine what causes this Epson error, and more importantly how to fix the problem. Epson printer error code 000031 paper jam.
Read: How to Print with Low Ink in Epson Printer?
Reasons for Epson Printer Error 000031
Epson Error code 000031 can have several reasons.
Paper Jam: If the status monitor of Epson displays this error, it indicates that there is a paper jam in the Epson printer causing this error. In some cases, this is indeed the case and resolving the issue can bring your Epson printer back to regular functionality.
Local Ink Refill: This error can also commonly happen in case you refill an Epson ink tank with local brand ink which is not of the Epson brand. The printer knows as soon as we are using low-quality ink and will stop printing.
Ink Tank Waste Disposal Issues: Epson ink tank printers have a waste ink disposal mechanism. Enabled the error code 000031 when this mechanism doesn’t function properly or isn’t functioning properly while not effectively removing the waste ink.
Looking at the above there are several possible causes of this error code but all those possible causes will display the same error code number which is ‘000031’ and the same explanation given by Epson Status Monitor which is ‘Paper Jam’’ as well.
Try Some Easy Tricks to Fix Epson Printer Error 000031
This error should be approached by applying very simple solutions followed by complex further steps.
1) Remove the jammed paper
However, if you see that an error pops up suddenly whilst using your Epson printer, the print paper might be blocked during the print process. Here is how to fix this issue:
- Permanently delete all existing pending print documents on your computer.
- Open your printer’s front cover and carefully pull out the jammed paper.
- Make sure to remove carefully any pieces from the print paper in case you tear them when removing them.
- Close the front cover.
- Restart your printer and check it with a print now.
If the above solution does not work for you or doesn’t apply to your case, proceed to the next solution.
2) Original Epson Ink Refill
Ensure that the new ink you put in your Epson ink tank after recently completing a refill is ink from an original Epson ink bottle rather than one from a local ink distributor. In the case of refilling with local quality ink, you need to drain your ink tanks and refill them with original Epson ink, this will fix the Epson printer paper jam issue.
And if nothing of above worked for you then go ahead to next solution because this will surely fix this problem permanently.
Solution for Epson Printer Error 000031 Paper Jam Issue
As this issue was not from paper jams or low-quality ink in your printer, you are probably getting this error because your Epson printer is unable to effectively remove its waste ink. So, don’t panic, this is a common error and you can resolve that by implementing the solution mentioned below.
1) The Equipment you need
You will need two tools to make this repair:
- A Phillips screwdriver.
- A Needle.
2) Steps to Follow
In order from top to bottom, follow the instructions below to resolve the Epson printer error code 000031 paper jam issue.
- When this problem occurs, the power light and two red lights on your printer will continuously flash. This is an indication that the printer is not working So, switch off your printer.
- Remove your printer from the wall socket, and unplug both the power cable and the USB cable.
- Open the waste ink pad cover on the right back side of your printer.
- Remove the cover by pulling it back after unscrewing it.
- This is the used ink pad box you can view. This box will need to be removed so unscrew the bottom screw.
- Once the screw is removed. Carefully remove the box. Don’t put too much pressure.
- As long as you take off the box properly, it should come right out.
- Remove the box, and you will notice a cavity there, which has a top cover.
- You can drop this top cover down and see a hidden screw that holds this cover to the printer.
- Using your Phillips screwdriver, unscrew the connection screw.
- After removing disassemble the top cover from the printer. Gently push down the cover lid.
- You can see a black pipe placed on the lid. This is the hose that serves to remove the waste ink from the print head to box for waste ink pad. Pull out that black pipe slowly.
- Put the syringe into whatever was open to the Black Waste ink tube and attempt to pull ink from the tube to the syringe. After a few sucks, you’ll see ink in the syringe.
- In step with all the ink collected. Remove the syringe from the black tube and dispose of it in the trash.
- Do this slowly and carefully, reversing step 12 to reattach the black pipe to the top cover.
- Replace the top cover on the printer and screw it back in place.
- Insert the new ink pad box and screw it into the printer.
- Replace and screw on the used ink pad printer cover.
- Plug in the power cable and the USB cable into your printer. Restart your printer and the newly yellow light will stop blinking in red. This clearly shows that you have successfully fixed the Epson printer error 000031 paper jam issue.
- Now go and print and copy some pages and you will see your Epson printer working as usual.
Why Use Epson Printer Error Code 000031?
You can prevent this from happening with these preventive measures:
- Use quality print paper that’s of sizes and dimensions that are supported by your Epson printer. This comes in handy when it comes to avoiding paper jams.
- Always use genuine Epson ink bottles to fill the ink tank.
- Regularly clean the printhead to make sure that it properly disposes of ink residue.
Conclusion
That is how you can resolve the Epson printer error 000031 paper jam issue. But hardware repair is the final cure for the problem, which could be very troublesome for some users. They should reach out to Epson support in this case. Further, if you are unable to try the above-mentioned solutions, you should contact an Epson service engineer as there might be some other issue leading to this error.
