How to Fix HP Deskjet Plus 4100 Offline Issue

HP Deskjet Plus 4100 Offline
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HP Deskjet printer models are very functional and high-performance devices. But from time to time due to some reason, technical error may be faced. When you see that your HP Deskjet Plus 4100 is offline, it can seem quite annoying because you cannot print anything. This problem is not unique to you. Many users of HP printer models reported facing the offline issue. Luckily, you don’t have to go through a very complicated process to get your printer online. You can apply a series of simple troubleshooting steps and bid goodbye to this technical problem. In this article, you will learn about these effective fixes in detail.

Read: How to Fix HP Printer Printing Blurry Issue

Troubleshooting HP Deskjet Plus 4100 Offline problem

Good troubleshooting for this issue includes checking the network, resetting the device, and manually bringing the printer online. Read on for complete instructions on how to use these methods.

1- Check Your Network.

The first thing you need to do to fix an offline issue is to check your network. After you have connected your printer to the network, make sure the machine is not connected to a host or guest network. Host networks have features such as isolation functions. This prevents your printer from connecting to your computer network and performing printing operations.

It is best to connect your system directly to the printing machine via HP Wireless Direct or Wi-Fi Direct to print. Let’s say you have permission to access the wireless router serving the guest network. In this case, you can temporarily disable the security feature. This will allow the printing machine to connect to the Internet.

2- Resolve Offline Problems on Windows 10

Windows 10 users facing the HP Deskjet Plus 4100 offline issue can use the Windows 10 Troubleshooter to fix it. Follow these steps to use the tool.

  • Go to the “Start” menu. From there, select “Settings”.
  • Now select the “Update & Security” tab.
  • Go to the Troubleshooting section in the window that appears.
  • Then choose the printer line. You will be displayed with the option “Run the troubleshooter”.
  • Select Printer. The tool will start analyzing it in detail.
  • Tap on the option “Apply this fix” to allow the tool to work.

3- Reset the Wireless Configuration of the Desk Jet Plus 4100

Resetting wireless settings also works well to bring your printer online. To do this, you need to follow specific simple steps. These contain the following elements.

  • Before you begin resetting the wireless configuration, perform a hard restart on your HP printer. For this, you have to unplug the power cord.
  • After restarting the printer, press the “Wi-Fi” button for about five seconds.
  • Your device is now ready for a wireless connection.
  • Go to HP Smart App. Once there, hit the “Add Printer” button.
  • Now select “HP Deskjet Plus 4100”.
  • You’ll see a set of instructions on the HP Smart app. All of you must follow this.

4-Reset Your Printer

After resetting the wireless settings, proceed to reset your HP Deskjet 4100 printer. The following steps will help you do so.

  • Press the “Information” button. You have to press it for five seconds.
  • Next, press the “Cancel” and “Power” buttons simultaneously.
  • After that, press the “Power” button to turn on or turn on your printing device.
  • This simple process will reset your printer model and bring it online.

5- Use the HP Print and Scan Doctor utility.

HP Print and Scan Doctor is a very effective tool that solves the offline problem of printers in many models. You can visit the official website of HP to download this tool. Once the download is complete, follow the steps given below to use this tool.

  • Navigate to the download location on your system and run HPPSdr.exe.
  • When the HP Print and Scan Doctor starts, press “Start.” Follow this by selecting your printer.
  • If you find that your printer device is not listed, enable it. Then press “Retry”.
  • If you see any connection problems, follow any instructions the tool gives. When your screen displays a prompt to enable the print device update, tap “Yes” followed by “Continue.”
  • Then, if you see a screen that asks you to make your HP Deskjet Plus 4100 the default, tap “Yes” and continue.
  • Are you still facing HP Deskjet Plus 4100 offline issue? If so, repeat the steps after downloading and opening the tool.

 6- Remove HP printer drivers.

This is another effective way to fix printer offline errors. Be sure to use Windows as an administrator to remove HP printer drivers and packages. Now follow the steps given below.

  • In the search bar, type “cmd”.
  • When you see the command prompt, type “print/s /t 2”. This will open the “Print Server Properties” window.
  • Now remove the driver and package from your printer.
  • Then, add your printer back. To do this, go to “Devices and Printers” and select “Add Printer”.
  • Now your printer will show online status. Now you can do the print job as before.


HP Deskjet Plus 4100 offline issue troubles most of the users of this device. But when you understand the different ways to solve it, you will no longer find the problem as a challenge. If you are unable to resolve the issue, do not hesitate to contact HP Printer Specialist Technical Support Services.